Contact Information

Effective Date: November 14, 2026

Thank you for visiting PurePly Essentials. We appreciate your interest in our personal care and cosmetic accessories and are committed to making your shopping experience clear, convenient, and reliable.

Whether you have a question about cosmetic cotton pads, eyebrow grooming razors, powder puffs, an existing order, or one of our store policies, you can use the contact information below to reach us.

1. Business Information

Business Name: PurePly Essentials

Business Address:
12 Daniel Rd
Fairfield, NJ 07004
United States

Official Website:
www.warmdecorlab.com

Customer Service Email:
contact@warmdecorlab.com

2. Customer Service Inquiries

You may contact us regarding:

• Product descriptions and available options.

• Cosmetic cotton pads and personal skincare accessories.

• Eyebrow razors and grooming tools.

• Powder puffs and cosmetic application accessories.

• Product availability and order details.

• Shipping fees and delivery questions.

• Address corrections, where an order is still eligible for changes.

• Return, refund, and exchange requests.

• Damaged, defective, missing, or incorrect products.

• Website access and checkout concerns.

• Privacy questions and personal information requests.

• Feedback about your shopping experience.

3. Order-Related Assistance

If you contact us about an existing purchase, please include your order number so we can identify the transaction.

For a damaged or incorrect item, a short description and clear photographs may help us understand the issue.

For return or exchange requests, please contact us before mailing the item. We will provide instructions if the product qualifies under our Return and Refund Policy.

Please do not send full payment card numbers, passwords, or other unnecessary sensitive information through ordinary email.

4. Product Questions and Responsible Use

If you have questions about a product's description, packaging, or stated instructions, please contact us before using the item if the information is unclear.

For products that may come into contact with the face or skin, customers should review any product-specific instructions and warnings.

Eyebrow razors should be handled carefully because they contain or may contain sharp components. If a product arrives damaged or appears unsafe to handle, please contact us before use.

5. Customer Communication

We aim to handle inquiries in a courteous, clear, and practical manner.

Some requests may require additional review, including:

• Confirming order information.

• Reviewing photographs of a damaged product.

• Checking available fulfilment information.

• Reviewing a return or refund request.

• Coordinating with an applicable service provider.

• Assessing a concern under our published policies and applicable law.

We appreciate your patience when a matter requires further investigation.

6. Official Communication Channels

For your security, please use the website and email address listed below when contacting PurePly Essentials.

Official Website: www.warmdecorlab.com

Official Email: contact@warmdecorlab.com

If you receive an unusual message claiming to represent our store, especially one requesting passwords, sensitive financial information, or an unexpected payment, verify the communication using the contact details above before responding.

7. Business Address and Returns

PurePly Essentials
12 Daniel Rd
Fairfield, NJ 07004
United States

This address is provided as our stated business contact address. It should not be assumed to be a customer walk-in location, fulfilment center, or authorized returns warehouse unless we expressly confirm that arrangement.

Customers must obtain return instructions by email before mailing products to us.

Thank you for choosing PurePly Essentials. We appreciate the opportunity to assist you and value your trust in our store.